RETURNS

Please note:

  • You may return any full-priced, unworn, unwashed, undamaged merchandise with their original packaging. Returns need to be requested and postmarked within 14 days of receiving. Returns with a postmark over 7 days of delivery date won't be eligible for a refund.
  • Customers are responsible for return shipping costs using a trackable shipping carrier of their choice.
  • Initial shipping fees are non-refundable.
  • For any free-shipping orders, if it doesn't meet the eligibility of free-shipping due to return, initial shipping fees will be deducted from refund amount.

 

TO PROCESS A RETURN: 

To make a return, please email us at info@shopanr20.com to get approval on your request. Kindly include your order number and item(s) you would like to return. Once you have submitted your request, we will send you an email with return instructions within 24 hours. Please use an insured delivery service of your choice with a tracking service available. Once your return has been accepted, please allow 3-10 business days for processing the refund.

Please do not return any product(s) without getting approval as they may be rejected. shopanr20 holds the right to deny refunds if the merchandise returned does not meet our return policy requirements.

 

 

Questions? We'd love to help! Contact us at info@shopanr20.com